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19. Apr. 2024 MY BROAD BAND

The System is Down Home Affairs logs 140,859 hours of Smart ID downtime in four years




Due to system downtime and load-shedding, the Department of Home Affairs (DHA) lost nearly 141,000 hours of Smart ID application and production time between the 2019/20 and 2022/23 financial years.
Minister Aaron Motsoaledi revealed this figure in a recent response to questions raised in Parliament by Democratic Alliance MP Adrian Roos.
Motsoaledi provided a breakdown of smart ID production and application hours lost to technical difficulties and load-shedding per province for each financial year from 2019/2020.
These disruptions hit home Affairs offices in the Eastern Cape the hardest, with over 34,000 hours to rotational power cuts and system downtime.
Mpumalanga offices lost the next-highest number of hours at 17,615.
Gauteng, Western Cape, Limpopo, and Northern Cape offices lost between 12,366 hours and 14,680 hours over the four-year period.
Looking at each year, Home Affairs lost more hours across all provinces during the 2022/23 financial year, when power cuts and downtime cost it nearly 50,000 hours of smart ID production time.
Hours lost in the 2019/20 financial year were also high at 36,077. However, things improved slightly in the 2020/21 and 2021/22 financial years.
Motsoaledi also provided a breakdown of Smart ID application hours lost at bank branches through which Home Affairs offers the service.
Banks in Gauteng suffered the most, with these branches losing 2,725 hours in four years. This figure makes up nearly half of the total hours lost at Home Affairs-supported bank branches.
Western Cape bank branches had the second highest number of hours lost, with branches losing 734 hours to downtime and load-shedding over the period.
Banks in KwaZulu-Natal, Mpumalanga, Limpopo, and the Eastern Cape lost 326, 285, 231, and 188 hours, respectively.
The Northern Cape was the only province with a DHA bank branch that did not lose any hours to load-shedding or system downtime.
While the number was also zero for North West and the Free State, neither have any bank-adjacent branches.
The table below breaks down the Home Affairs office and bank branch hours lost per province from 2019/20 to 2022/23.
Smart ID production hours lost to downtime and load-shedding
Province 2019/20 2020/21 2021/22 2022/23 Total
Eastern Cape 7,992 7,661 6,402 12,002 34,057
Free State 2,997 819 1,545 4,217 9,578
Gauteng 4,621 2,755 1,436 5,868 14,680
KwaZulu-Natal 3,283 1,964 2,622 2,542 10,411
Limpopo 2,568 2,331 2,816 4,979 12,694
Mpumalanga 5,990 2,057 3,175 6,393 17,615
North West 2,089 1,266 2,512 5,248 11,115
Northern Cape 2,122 4,291 2,573 3,380 12,366
Western Cape 4,415 844 4,153 4,442 13,854
Total 36,077 23,988 27,234 49,071 136,370
DHA bank branch hours lost
Eastern Cape Banks 0 0 0 188 188
Free State Banks 0 0 0 0 0
Gauteng Banks 1,582 122 115 906 2,725
KwaZulu-Natal Banks 0 0 269 57 326
Limpopo Banks 16 17 69 129 231
Mpumalanga Banks 46 0 97 142 285
North West Banks 0 0 0 0 0
Northern Cape Banks 0 0 0 0 0
Western Cape Banks 146 0 69 519 734
Total 1,790 139 619 1,941 4,489
Overall downtime 140,859
One of the DHA’s worst outages unrelated to load-shedding occurred on Thursday, 4 January 2024. It blamed the blackout on the State Information Technology Agency (SITA).
The department confirmed the outage after the Democratic Alliance had notified the public via a media statement.
“The Department of Home Affairs wishes to regrettably alert citizens that its services are not available at the moment due to a technical problem on the State Information Technology Agency mainframe, which affects access to the National Population Register,” it said.
“We have contacted SITA and have been assured that its technicians and engineers are attending to the matter. We hope that this will not take long to be resolved.”
It apologised to citizens and clients for the inconvenience.
The DHA’s systems were restored later that same day, with the DHA confirming the restoration via a media statement.
“The system was back online from around midday today [Thursday] and services were available to citizens and other clients,” it said.



V.5313
28. May. 2024 SA MIGRATION ,NANDUTU AND OTHERS V MINISTER OF HOME AFFAIRS

Change of status from Visitor’s Visa now allowed for spouses and children of South African citizens and permanent residents meaning you can from a tourist visa to spouse or relatives visa

Spouses and children of South African (SA) citizens and permanent residents were prohibited from changing their Visitor’s Visas, used to enter South Africa, to other types of longer term visas, for example relative’s visas, study visas and work visas. These applicants had to travel abroad (to their home countries, although they perceived SA as their home country) file the required longer term visa application at the South African Mission, obtain the visa and then return to South Africa. This meant in practice that families were torn apart, the spouses’ right to cohabitation and children’s rights to dignity were infringed whilst the visa formalities had to be met. V.5405

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27. May. 2024 Business Tech

What to do if you lose your South African passport overseas

Losing a passport can be a serious problem if you are abroad on holiday or a business trip. According to Nedbank, the following steps must be immediately taken if you lose your passport: • Report the loss at the nearest police station. • Contact the nearest South African embassy, consulate or high commission. You do not have to completely abandon your travel plans as a South African diplomatic or consular mission can issue an emergency travel certificate that will allow one to return to South Africa at the end of their trip. One can also apply for a new passport when they apply for an emergency travel certificate. V.5399

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27. May. 2024 The Guardian

Canada to restore right of citizens born abroad to pass citizenship to children also born outside country

Federal government to amend Citizenship Act, removing ‘second-generation cut-off’ introduced by Conservative government Canada plans to restore the right of citizens born abroad to pass their citizenship to children also born outside the country, following a court ruling that a “first-generation limit” in the law was unconstitutional. The federal government announced legislation to amend the Citizenship Act, removing a “second-generation cut-off” introduced by the previous Conservative government, after an Ontario court ruled in December that the limit was unconstitutional. “We wanted to take this opportunity to continue to minimize differential outcomes as much as possible for children born abroad … compared to children born to Canadians [in Canada],” said Marc Miller, the immigration minister, to reporters on Thursday. “Not everyone is entitled to [citizenship], but for those who are, it needs to be fair.” V.5400

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27. May. 2024 SA Migration

Moving to South Africa what can I bring and what duties do I pay

The ins and outs of importing personal goods into South Africa Importing personal goods into South Africa is subject to a host of rules and regulations, as is to be expected. This is standard practice all around the world when moving goods from one country to another. But we’ve simplified matters for you by summarising all the important information in one place. Simply continue reading to learn what’s allowed and what’s not and which forms are required. 1. The rules and regulations Immigrants, returning SA residents, temporary residents and diplomats are allowed to import household and personal effects into South Africa. You are allowed one-duty free import. To do a second import, you’ll have to obtain permission from SA Customs. V.5401

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27. May. 2024 The Citizen

BMA intercepts 28 Bangladeshis with fake visas at OR Tambo Airport

A total of 28 Bangladeshi nationals were intercepted on arrival at OR Tambo International Airport (ORTIA), the Border Management Authority (BMA) said. It is understood the Bangladeshis were intercepted by BMA Immigration officials during an intelligence-driven operation on a flight from Dubai on Saturday. Fake visas With just two days before South Africa’s national and provincial elections, the BMA said it is on high alert at all ports of entry to monitor movements. “During the operation, 27 Bangladeshis were found to be in possession of fraudulent visas and one Bangladeshi did not have a visa at all. “The travellers were in contravention of the South African Immigration Act by possessing fraudulent travel documents. The Bangladesh nationals arrived in the country with visitors’ visas and were denied entry,” the BMA said. V.5402

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27. May. 2024 News24

Denied entry - 27 Bangladeshi nationals caught with fake visas at OR Tambo Airport

The Border Management Authority arrested 28 foreign nationals for attempting to enter South Africa illegally. • The Border Management Authority (BMA) apprehended 28 Bangladeshi nationals travelling from Dubai using fake documents. • Twenty-seven of them had fraudulent visas and one had no visa at all. • The BMA recently graduated 400 border guards, who are expected to aid in the control of people coming into and leaving South Africa. Twenty-eight foreign nationals have been arrested for attempting to enter South Africa illegally. During an intelligence-driven operation at OR Tambo International Airport on Saturday, the Border Management Authority (BMA) intercepted a group of Bangladeshi citizens on a flight from Dubai. V.5403

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24. May. 2024 Tech Republic

Generative AI Defined: How it Works, Benefits and Dangers

Table of Contents - What is generative AI in simple terms -How does generative AI work -Examples of generative AI -Types of generative AI models -What is ChatGPT -What is Google Gemini -Benefits of generative AI -Use cases of generative AI -Dangers and limitations of generative AI -What is the difference between generative AI and general AI -What is the difference between generative AI and machine learning -What is the difference between generative AI and regenerative AI -How big a role will generative AI play in the future of business? What is generative AI in simple terms Generative AI is a type of artificial intelligence technology that broadly describes machine learning systems capable of generating text, images, code or other types of content, often in response to a prompt entered by a user. V.5389

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24. May. 2024 SA Migration

Business Startup as a foreigner South Africa

Starting a business as a foreigner in South Africa can be an arduous task without enlisting professional help. There are a number of ‘hoops’ that must be circumvented and the process can be time consuming and a distraction from the all important task of establishing your business. At SA Migration Immigration we have assisted hundreds of entrepreneurs with their ambition to create a business in South Africa and are able to boast of an unrivalled track record of success, all based on what we believe to be the most comprehensive service available. Below we detail the important aspects of starting a business as a foreigner in South Africa but if you prefer to talk to a human being to discuss your needs, feel free to call us on any our contact numbers V.5392

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24. May. 2024 SA Migration

South Africa Work Visa Types

Introduction A South Africa work visa is an official permit that enables individuals from foreign countries to work and reside legally in South Africa for a specified period. The different South Africa work visa types grant holders the right to engage in employment within the country. With various categories tailored to specific eligibility criteria and requirements, South Africa employment visas offer opportunities for individuals to contribute their skills and expertise to the vibrant South African workforce. Whether it is for pursuing a career and experiencing the rich cultural heritage, obtaining a South Africa employment visa opens doors to exciting possibilities in this diverse and dynamic nation. V.5395

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24. May. 2024 SA Migration

How to apply for a permanent residence permit in South Africa in 2024:

South Africa is a beautiful country with many lively cultures, an affordable cost of living, and many opportunities to harness. So, if you are considering settling in South Africa for the long term in 2024, understanding the process of securing a permanent residence permit is crucial. The permanent residence process might be rigorous and tedious, but getting that permit as a foreigner comes with many attractive benefits. Whether you want to invest in the country, work, study, or marry, this permit makes it easy. V.5396

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24. May. 2024 SA Migration

Relatives visa for immigration to South Africa

What is a Relatives visa or visa for immigration to South Africa The South African Immigration Act allows applications for permanent residence from those who have a first kin relationship with either a South African Permanent Resident or Citizen. This category of visa is known as a relatives visa. You can learn more about the relatives visa by viewing the below information, or if you prefer the human touch simply call us on any of the above numbers, request a call back here, or email your enquiry. What is a first kin relationship? The regulations that govern the relatives visa define a first kin relationship as: • Parent. • Child. Therefore an application for immigration, under the relatives visa can be made by the: • Child of a South African citizen or permanent residence holder. • Parent of a South African citizen or permanent residence holder. V.5397

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22. May. 2024 TraveloBiz

South Africa Plans to Introduce E-Visa and 90-Day Visa Waiver for Indians

South Africa is rolling out the welcome mat for Indian tourists with a focus on simplifying the visa application process with an e-visa and potentially offering a 90-day visa waiver. This exciting news comes as the country aims to attract more visitors from India, a rapidly growing travel market. E-Visas for Streamlined Applications Indian tourists can soon expect a smoother visa application experience. The South African government, led by Minister of Tourism Patricia de Lille, announced plans to introduce an E-Visa system specifically for Indian travellers. This online system will eliminate the need to visit an embassy or consulate, saving time and hassle. Visa Waiver Proposal V.5379

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22. May. 2024 Businesstech

Big visa changes for South Africa are back

The Department of Home Affairs has re-gazetted amendments to South Africa’s immigration laws, after previously gazetting and then withdrawing them. On 28 March, the DHA published the amended immigration regulations. However, because this was a day before the closing date of the public comment period, the minister, Aaron Motsoaledi issued a notice withdrawing the changes. This created confusion and consternation among businesses and in the tourism industry in particular, as the amendments introduced long-sought-after changes to visas and the entry of critical skills to South Africa. V.5380

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22. May. 2024 Businesstech

New labour rules for South Africa - what you need to know

New Labour Court and Labour Appeal Court rules, including changes to restraint of trade and holiday-time litigation, have been published in the Government Gazette. According to Chloë Loubser and Ayanda Nkabinde from Bowmans, the new rules include major procedural changes and technical advancements. These aim to ensure that matters in the Labour Court are handled efficiently, which should help clear the challenging backlog. Although the new rules’ effective date is yet to be published, Loubser and Nkabinde said they should be published in another Gazette in due course. Practitioners will need to become familiar with the new technical details of the rules, with the experts highlighting some of the key provisions that employers should know about: V.5381

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22. May. 2024 News24

SA`s nomad visa, aimed at foreigners who earn more than R1m - takes effect

The Department of Home Affairs refiled long-awaited changes to its work-permit regime to allow for the creation of a so-called nomad visa for remote workers. The 20 May gazetting of the changes, which had last month been withdrawn after the department failed to observe a mandatory period for public comment, means that the changes are now law.It’s also seeking to allow people employed and paid by companies elsewhere to live in the country as long as they earn at least R1 million annually. V.5384

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22. May. 2024 Daily Mavrick

SAs new white paper on migration doesn’t quite hold up against international human rights

Many migrant children, having been told they would be safe and things would be better in South Africa, are finding this to be far from the truth. The Equal Education Law Centre is concerned about the impact that the final White Paper on Citizenship, Immigration and Refugee Protection will have on migrant and undocumented children’s rights - including the right to education. On 10 April 2024, Cabinet approved the final White Paper on Citizenship, Immigration and Refugee Protection. It was gazetted on 17 April. The document outlines sweeping plans for reform, including increased border monitoring, establishing immigration courts and withdrawing from international and regional human rights instruments. V.5385

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22. May. 2024 Bloomberg

South Africa set to create nomad visa for remote workers

South Africa’s Department of Home Affairs refiled long-awaited changes to its work permit regime to allow for the creation of a so-called nomad visa for remote workers. The May 20 gazetting of the changes, which had been withdrawn last month after the department failed to observe a mandatory period for public comment, means that the changes are now law. It’s also seeking to allow people employed and paid by companies elsewhere to live in the country as long as they earn at least R1 million ($55,404) annually. The visa comes with a short-term tax exemption. V.5387

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21. May. 2024 My BroadBand

New engineering qualifications proposed for South Africa

The Quality Council for Trades and Occupations (QCTO) has proposed 13 new occupational qualifications, which are available for public comment. These qualifications range from National Qualification Framework (NQF) level 3 to level 6 and include four engineering qualifications. QCTO CEO Vijayen Naidoo published it in a Government Gazette on 14 May 2024. According to the QCTO, an occupational qualification is a “qualification associated with a trade, occupation or profession resulting from work-based learning.” V.5377

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20. May. 2024 Daily News

Visa refusal spike stalls Turkish tour companies, says sector rep

The increasing rejection rate for Schengen visa applications from Turkish citizens has brought the operations of tour companies to a grinding halt, according to a prominent industry representative. `As of 2024, even being able to apply for a visa is a success... We don`t know exactly what percentage of those who requested a visa were able to make an appointment,` said Association of Turkish Travel Agencies (TÜRSAB) head Firuz Bağlıkaya. V.5370

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20. May. 2024 News24

Home Affairs minister ordered to pay refugee R300 000 following unlawful arrest

• In June 2017, a refugee went to a Department of Home Affairs office to apply for the re-issue of his refugee papers that had been stolen during a robbery. • Instead of getting help, Ntahompagaze Abdul was arrested by Home Affairs officials on a charge of being an illegal immigrant and detained for 13 days. • The Gauteng High Court in Pretoria has ordered that the minister of Home Affairs pay R300 000 to the refugee for the unlawful arrest and detainment. The Gauteng High Court in Pretoria has ordered the minister of Home Affairs to pay R300 000 to a refugee who was unlawfully arrested at one of the department`s offices after he tried to apply for a re-issue of his refugee papers that had been stolen. V.5371

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Articles

28. May. 2024 SA MIGRATION ,NANDUTU AND OTHERS V MINISTER OF HOME AFFAIRS

Change of status from Visitor’s Visa now allowed for spouses and children of South African citizens and permanent residents meaning you can from a tourist visa to spouse or relatives visa

Spouses and children of South African (SA) citizens and permanent residents were prohibited from changing their Visitor’s Visas, used to enter South Africa, to other types of longer term visas, for example relative’s visas, study visas and work visas. These applicants had to travel abroad (to their home countries, although they perceived SA as their home country) file the required longer term visa application at the South African Mission, obtain the visa and then return to South Africa. This meant in practice that families were torn apart, the spouses’ right to cohabitation and children’s rights to dignity were infringed whilst the visa formalities had to be met. V.5405

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